About Us
New Fitness Equipment was founded on a simple idea: homeowners and gym operators in the Lehigh Valley deserve a reliable, honest fitness equipment repair service that actually shows up when they say they will. We’re a locally owned company serving Northampton County, Berks County and Lehigh County, and every technician on our team is factory-trained, fully insured and background-checked.
We didn’t start as a franchise or a side project. We built this company from the ground up because we saw a gap in the market — too many equipment owners were being told to “just buy a new one” when a straightforward repair could extend the life of their machine by years. We believe in fixing what can be fixed, being upfront about what can’t, and never upselling a service that isn’t needed.
Our Approach to Repair
Every service call starts with a proper diagnosis. We don’t assume — we test, measure and inspect. Our service vehicles are stocked with the most commonly needed parts, which means the majority of repairs are completed in a single visit without a return trip. When we do need to order a part, we’re transparent about timelines and keep you informed every step of the way.
We work on all major brands and all types of fitness equipment, from basic manual treadmills to commercial-grade, internet-connected machines with integrated touchscreens and streaming software. Our team stays current with evolving technology through ongoing manufacturer training, so your equipment gets serviced by someone who understands how it was built.
Our Commitment
We answer the phone. We show up on time. We explain the problem and the repair before we start. We stand behind every job with a service guarantee. And we charge fairly for honest work. That’s not a marketing pitch — it’s how we run the business every day. If your fitness equipment needs attention, give us a call and experience the difference.
Who We Serve
Our client base is diverse. We serve homeowners with a treadmill or exercise bike in the basement, personal trainers running private studios, apartment complexes maintaining shared fitness rooms, hotel and resort fitness centers, corporate wellness facilities, physical therapy clinics, fire departments, school athletic programs and full-scale commercial gyms with dozens of machines on the floor. The common thread is that every one of our clients needs their equipment to work safely, reliably and consistently.
