Virtual & Connected Fitness Equipment Repair
Where Technology Meets Fitness — We Fix Both
Connected fitness equipment — machines with built-in touchscreens, streaming workout classes, Wi-Fi connectivity and app integration — has transformed the home and commercial fitness experience. But the technology that makes these machines special also adds a layer of complexity when something goes wrong. A traditional treadmill repair technician may not know how to troubleshoot a Peloton’s streaming issues, and a typical IT technician isn’t going to adjust your belt tension. You need someone who understands both sides.
New Fitness Equipment bridges that gap. Our technicians are trained on both the mechanical and digital systems in today’s connected fitness equipment. We repair the hardware, troubleshoot the software, and get your machine back online.
Problems We Solve on Connected Equipment
Touchscreen failures, including cracked screens, unresponsive displays, and overheating tablets. Wi-Fi and Bluetooth connectivity issues that prevent streaming or syncing with apps. Software and firmware problems, including failed updates, boot loops, and subscription activation errors. Camera and speaker malfunctions on machines designed for live or on-demand classes. All standard mechanical repairs — belts, motors, resistance systems, bearings, pedals — that apply to any fitness equipment regardless of whether it’s connected.
Brands and Platforms We Support
We service connected fitness equipment from Peloton (Bike, Bike+, Tread, Tread+, Row, Guide), NordicTrack iFit-enabled machines, Echelon, Bowflex JRNY-enabled equipment, MYX Fitness, Hydrow, Tempo, Tonal (basic troubleshooting), and other smart fitness platforms. As connected fitness technology evolves, we stay current through ongoing training and manufacturer partnerships.